I made the HUGE mistake of hiring Certa Pro to do several interior rooms of my house, and remove popcorn ceiling in a bathroom. What a nightmare! They didn't paint any door jams, they broke a cedar window sill-and didn't bother telling me, they gouged a hardwood floor, they never sealed the room that had the popcorn removed--causing white powder to be in all rooms of a 2 story home. I can go on and on. Horrible company
A true professional should be able to supply you with a list of previous work and happy customers. Speaking with a previous customer will help you get insight on how your potential contractor works on the job, stays close to deadlines and keeps you up-to-date on your home painting project. Be slightly skeptical if he or she only has a small number of homeowners who are available to speak with, as they could be relatives or friends.
Marketing is the lifeblood of your business. Without marketing there can be no prospects, no appointments and no projects. Marketing is what makes the register ring. In order to be truly successful in the residential painting business, you must be a marketing expert. You can be average at everything else, but if you use marketing, you will make a ton of money.
Over the past year I have had several jobs given to 2 Angie's list recommendations and 1 not from a recommendation. They all have one thing in common, lack of sufficient and correct preparation to save time, labor, and the fact that they put a person in charge that was a cut corners type of worker. The two from Angie's list sent worker/s back to try touch up problems, but once the job is not prepared correctly in the first place any extra work is like putting a band-aid on a dirty wound.